The Zendesk Unity SDK 2.0.0 is an early access program release that includes messaging capabilities. This SDK is designed for Unity, a popular game development platform, and aims to enhance communication within games or applications built using Unity. For more detailed information, you can check out the community post linked in the original release notes.
The Zendesk Answer Bot has received a significant update to its bot building experience. This revamp makes it easier to create smarter bots by allowing users to manage complex bots with separate flows for different customer issues. Additionally,…
The Web Widget has introduced a new 'Responses' tab for Android and iOS SDK channels within messaging. This addition aims to enhance the user experience by providing more streamlined and efficient communication options for mobile users. This update…
TriggerDoctor is a new app available for Zendesk Support that helps users identify and fix broken triggers. It highlights issues by adding an 'ERR' keyword followed by the name of the missing entry, such as users, forms, brands, or groups. Users…
The Code Monkey theme is designed for collecting technical information, such as code documentation, technical guides, or API details. It offers specific features for code display and documentation, making it unique among Zendesk themes. The theme…
The Systran Translation app adds AI-based neural machine translation to Zendesk Support and Chat, enabling agents to communicate in multiple languages without altering their workflow. This app allows teams to instantly read incoming messages from…