Why is Zendesk Chat on my account suddenly?
Why do I suddenly have Zendesk Chat on my account?
If you notice Zendesk Chat on your account unexpectedly, it's likely because your account was upgraded to a Suite account. This upgrade provides access to multiple features, including Zendesk Chat, that you may not have purchased individually.
To confirm your plan type, you can check your subscription page by navigating to Admin Center > Account > Billing > Subscription. If you're an administrator, you can select your subdomain to view this page. For more details, you can refer to theoriginal link.
More related questions
How can I verify my Zendesk plan type?
To verify your Zendesk plan type, you can check your subscription page in the Admin Center. This will help you understand if your account has been upgraded to a Suite account, which includes additional features like Zendesk Chat. Simply go to Admin…
What features are included in a Zendesk Suite account?
A Zendesk Suite account includes multiple features that you might not have purchased individually, such as Zendesk Chat. This upgrade provides a comprehensive set of tools to enhance your customer support capabilities. If you find new features like…
Where can I find more information about Zendesk Suite?
For more information about Zendesk Suite, you can refer to the articles provided in the help documentation. These resources offer a comprehensive introduction to the Suite and its features, including live chat and messaging. To get started, you can…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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