NDJSON, or Newline Delimited JSON, is a format that might be used in your Zendesk exports. If your JSON export isn't valid, it could be due to this format.
In NDJSON, each line is a separate JSON object, which means the entire file isn't a single valid JSON object. To resolve this, you can edit the JSON output and put it into an array. This involves wrapping the JSON objects in square brackets and separating them with commas. For more information on handling NDJSON and exporting data, refer to the article on exporting data to a JSON, CSV, or XML file.
Your full JSON export from Zendesk might not be valid because the file is too large. While the entire file isn't valid JSON, each line within it is valid JSON. This can make it difficult to open in a text editor without crashing. To handle this,…
To open a large JSON export file from Zendesk, you might need to use your computer's terminal. Large files can crash text editors, but each line in the file is valid JSON. First, navigate to the directory where your export file is located. Then,…
In Zendesk, only admins have the ability to export data to JSON, CSV, or XML files. This restriction ensures that only authorized users can access and manage data exports. If you're an admin, you can export data by navigating to the appropriate…