image for site

Understanding Filtered Views in Zendesk Explore

Explore the concept of filtered views in Zendesk Explore dashboards and how they enhance data accessibility.

What are filtered views in Zendesk Explore dashboards?

Filtered views in Zendesk Explore dashboards allow you to bookmark specific dashboard states. This feature is currently available only in the beta version of the Explore dashboard builder. It helps users quickly access the data they need without manually adjusting filters each time. For more insights, visit theoriginal link.


More related questions

How can I share a Zendesk Explore dashboard with others?

To share a Zendesk Explore dashboard, you need to adjust the sharing settings. By default, only the creator can view the dashboard. You can share it by generating a public link that allows anyone to view it, regardless of their Zendesk account…

Can I schedule automatic deliveries of my Zendesk Explore dashboards?

Yes, you can schedule automatic deliveries of your Zendesk Explore dashboards. This feature allows you to notify users of updates by emailing the dashboard at specified intervals. It's a convenient way to keep your team informed without manual…

How do I customize Zendesk Explore dashboards with URL parameters?

Customizing Zendesk Explore dashboards with URL parameters allows you to add filters that let viewers control what data they see. This feature enhances the interactivity and personalization of your dashboards, making them more useful for different…

How can I turn off interactivity in Zendesk Explore dashboards?

You can turn off interactivity in Zendesk Explore dashboards if you prefer a static view. By default, data interactivity is enabled, allowing viewers to use interaction options. Disabling this feature can be useful if you want to present data…

Can I share Zendesk Explore dashboards with users outside of Zendesk?

Yes, you can share Zendesk Explore dashboards with users outside of Zendesk by creating external links. This feature is available to customers on the Explore Legacy plan as well, making it easy to share insights with stakeholders who do not have a…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites