Troubleshooting Zendesk Theme Code Errors
What should I do if I encounter an error when editing theme code in Zendesk?
If you encounter an error when editing theme code in Zendesk, it's important to report it. As seen in a user comment, errors can occur, such as a page not existing.
In such cases, contact Zendesk support or check their knowledge base for guidance. They can provide assistance or direct you to the correct resources to resolve the issue.
More related questions
How do I access my help center themes in Zendesk?
To access your help center themes in Zendesk, navigate to the Themes page. You can do this by clicking the Customize design icon in the sidebar of Guide. Once there, you'll see all your available themes. From the Themes page, you can manage your…
What can I do from the Themes page in Zendesk?
From the Themes page in Zendesk, you have several options to manage and customize your help center themes. You can change the live theme, rename, copy, download, or delete a theme. Additionally, you can open a theme to edit its branding, code, or…
How can I edit the branding of my Zendesk help center theme?
Editing the branding of your Zendesk help center theme is straightforward. First, access the Themes page by clicking the Customize design icon in the Guide sidebar. Once there, select the theme you want to edit and click Customize. This will allow…
Can I edit the theme code in Zendesk?
Yes, you can edit the theme code in Zendesk if you are on Suite Growth and above or Guide Professional and above plans. To do this, go to the Themes page by clicking the Customize design icon in the Guide sidebar. Select the theme you wish to edit…
How do I change the live theme for my Zendesk help center?
Changing the live theme for your Zendesk help center is simple. First, navigate to the Themes page by clicking the Customize design icon in the Guide sidebar. From there, click the Themes menu on the theme you want to set as live and select the…
How can I download a theme from Zendesk?
Downloading a theme from Zendesk is a straightforward process. Access the Themes page by clicking the Customize design icon in the Guide sidebar. Once there, click the Themes menu on the theme you wish to download and select the download option….
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