If your third-party theme in Zendesk Help Center doesn't allow you to remove social media sharing icons, you should contact the theme developer. Some themes may not have built-in options to deactivate these icons, so reaching out to the developer is the best course of action.
They can provide guidance or updates to help you achieve the desired customization. For more information on customizing your help center theme, you can refer to the Zendesk support article.
You can remove social media sharing icons from your Zendesk Help Center articles by adjusting your theme settings. Depending on your help center theme, you can deselect the Social sharing element in the theme settings for article pages. This is…
Removing social media sharing icons from your help center might be necessary if your content includes sensitive information. In an internal help center, for example, sharing articles on social media could lead to unintended exposure of confidential…