Zendesk Guide supports a range of modern browsers to ensure a smooth user experience. The help center and Guide are tested with the latest versions of popular browsers. While older browsers can still be used, they may not provide the best experience or support all features.
For optimal performance and security, it's recommended to use the most up-to-date versions of browsers like Chrome, Firefox, Safari, and Edge. Keeping your browser updated ensures compatibility with Zendesk Guide and access to the latest features.
Zendesk Guide offers various plan types to suit different needs. Guide is included in Suite plans or can be purchased with any Zendesk Support plan. This flexibility allows you to choose a plan that best fits your organization's requirements,…
Zendesk Guide has specific product limits that users should be aware of. These limits are designed to ensure optimal performance and usability of the platform. It's important to note that the limits mentioned apply to all Guide users, regardless of…
Zendesk Support and Guide are designed to work seamlessly together to enhance your customer service capabilities. By integrating these two tools, you can set up and manage a self-service customer support system that empowers your users to find…
Zendesk provides a wealth of developer resources to help you get started with Guide. These resources include API quick start guides and instructions for adding the Web Widget (Classic) to your website or help center. Whether you're a seasoned…
Zendesk Guide offers resources to help you understand privacy and data protection laws. These resources are part of the cross-product Help Center and describe how features in Guide and other Zendesk products comply with these laws. Staying informed…