Reviewing Subscription Requests in Zendesk

How do I review a subscription request in Zendesk?

To review a subscription request in Zendesk, navigate to the Admin Center and select Billing > Subscription. Here, you can view a summary of your current plan and any pending requests.

Click on the Requests tab to see the details of the subscription request, including the admin who submitted it and how long it has been pending. You can then choose to approve or reject the request. After making your decision, it's a good idea to notify the admin who submitted the request about the action you took. For more details, check out theoriginal link.

More related questions

What information is included in a Zendesk subscription request?

A Zendesk subscription request includes the name of the admin who submitted it and the duration it has been pending. When you click on Review request, you'll see a Request summary that details the changes requested and the cost of any additions….

Who can review and approve subscription requests in Zendesk?

In Zendesk, only the account owner or billing admin of an eligible, sales-assisted account can review and approve subscription requests. These individuals have the authority to make changes to the account's subscription plan. After reviewing the…

What should I do after approving or rejecting a Zendesk subscription request?

After you approve or reject a Zendesk subscription request, it's recommended to notify the admin who submitted the request. This communication ensures that the admin is aware of the decision and can take any necessary follow-up actions. Keeping…