To fix the 'Forbidden Invalid authenticity token' error in Zendesk, you should start by disabling any anti-tracking or security software. These programs can interfere with the authentication process and cause this error.
Next, clear your browser's cache and cookies, then try signing in again. If the issue persists, make sure that third-party cookies are enabled in your browser. This setting is crucial for the proper functioning of the Zendesk portal. If these steps do not resolve the issue, consider trying a different browser or using incognito mode.
The 'Forbidden Invalid authenticity token' error in Zendesk is typically caused by a corrupted cookie in your browser. This error can occur when customers or agents attempt to sign into the Zendesk customer portal. To resolve this issue, you should…
The 'Forbidden Invalid authenticity token' error may occur only in certain browsers due to specific browser settings or plugins that interfere with authentication. For example, the DuckDuckGo Privacy Essentials plugin has been known to cause this…
If clearing your cache and cookies doesn't resolve the 'Forbidden Invalid authenticity token' error, there are a few additional steps you can take. First, ensure that any anti-tracking or security software is disabled, as these can interfere with…
Yes, browser plugins can cause the 'Forbidden Invalid authenticity token' error in Zendesk. Certain privacy-focused plugins, like the DuckDuckGo Privacy Essentials, have been known to interfere with the authentication process, leading to this…