Receiving Voicemails During Zendesk Trial
Understand why you might get voicemails during a Zendesk trial, even without Talk setup.
Can I receive voicemails during a Zendesk trial?
Yes, during a Zendesk trial, you might receive voicemails even if you haven't set up Talk. This is because new trials are often assigned a US number for testing purposes.
With a $1 trial credit, you have an active number on your account. Sometimes, robo dialers might call this number, resulting in unexpected voicemails. Completing the onboarding process will help you see the number you have and manage it accordingly.
More related questions
Why did I receive a voicemail when voicemail is disabled on my Zendesk account?
Receiving a voicemail even when it's disabled on your Zendesk account can be puzzling. This typically happens when an end user calling your Talk number encounters an error. Instead of dropping the call and forcing the caller to redial and wait in…
What should I do if I receive unwanted voicemails on Zendesk?
If you're receiving unwanted voicemails on Zendesk, it might be due to an active number on your account, especially during a trial. You can manage this by completing the onboarding process to view and control your number. If you do not wish to…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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