To reauthorize the connection between Zendesk Support and your Facebook pages, you need to unlink and then re-add your Facebook page in the Admin Center.
Start by navigating toAdmin Center > Channels > Messaging and social > Facebook Pages. Hover over the Facebook page name and click 'unlink' to remove it. Then, click 'Add new page' to re-add it. Sign in to your Facebook account, adjust your settings, and ensure that 'Manage and access Page conversations on Messenger' is enabled if you use Facebook Messenger.
For more detailed steps, check out the originalZendesk help article.
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