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Reasons to Remove Social Media Icons in Help Center

Learn why removing social media sharing icons from your Zendesk Help Center can protect sensitive information.

Why might I want to remove social media sharing icons from my help center?

Removing social media sharing icons from your help center might be necessary if your content includes sensitive information. In an internal help center, for example, sharing articles on social media could lead to unintended exposure of confidential data.

By deactivating these icons, you can maintain better control over the distribution of your help center content. Adjusting your theme settings allows you to manage these elements effectively.


More related questions

How can I remove social media sharing icons in Zendesk Help Center?

You can remove social media sharing icons from your Zendesk Help Center articles by adjusting your theme settings. Depending on your help center theme, you can deselect the Social sharing element in the theme settings for article pages. This is…

What should I do if my third-party theme doesn't allow removing social media icons?

If your third-party theme in Zendesk Help Center doesn't allow you to remove social media sharing icons, you should contact the theme developer. Some themes may not have built-in options to deactivate these icons, so reaching out to the developer…

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