Multiple Security Notification Emails in Zendesk
Can I add multiple email addresses for security notifications in Zendesk?
Zendesk allows only one email address for security notifications, but there's a workaround.
While the Security contact email field accepts only a single email address, you can create a distribution list that includes multiple recipients. This way, when a security notification is sent, everyone on the list will receive it, ensuring that all necessary parties are informed.
More related questions
How can I designate a security contact email in Zendesk?
To ensure timely alerts, you can designate a security contact email in Zendesk. In the Admin Center, navigate to the Account section in the sidebar, then select Security > More settings. On the Zendesk Support tab, enter the email address in the…
Why should I add a security contact email in Zendesk?
Adding a security contact email ensures the right people are notified of security incidents. Zendesk sends security notifications to the account owner by default, but this may not always be the best person to handle such alerts. By designating a…
Who receives security notifications by default in Zendesk?
By default, the account owner receives all security-related notifications in Zendesk. However, since the account owner might not always be the best person to handle security incidents, it's recommended to designate a specific security contact…
What should I do if my organization has a dedicated security team?
If your organization has a dedicated security team, designate their contact email in Zendesk. This ensures that the team receives timely notifications about any security incidents affecting your Service Data. By doing so, you align the notification…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
