Making Outgoing Calls to Singapore with Zendesk Sell
How can I make outgoing calls to Singapore using Zendesk Sell?
To make outgoing calls to Singapore using Zendesk Sell, you need to purchase a Singapore National number. This is necessary due to Singapore's strict anti-fraud regulations on VoIP numbers, which only allow calls on a best-effort basis.
The Singapore National number is available for companies with foreign addresses, but it requires document verification and can take up to three weeks for delivery. This solution ensures compliance with the "Implementation of Measures to Address Spoofed Calls" regulatory code. For more information, check out the originalZendesk article.
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