Importing Leads with Only Company Name in Zendesk
Learn how to import leads with only a company name in Zendesk. Understand the requirements for successful lead imports.
Is it possible to import leads with only a company name in Zendesk?
Yes, you can import leads with only a company name in Zendesk. While the system requires a last name for contacts, it allows you to upload leads with just a company name and no first name.
This flexibility can be useful if you have leads where the company name is more relevant than individual names. Just ensure that the 'last name' field is filled to avoid import errors.
More related questions
Can I make the first name mandatory when creating a lead in Zendesk?
Unfortunately, you cannot make the first name mandatory when creating a lead in Zendesk. The system automatically requires a last name, but the first name remains optional. This means that while you can ensure that every lead has a last name, you…
What happens if I import contacts without a last name in Zendesk?
If you try to import contacts without a last name in Zendesk, the import will fail. The system requires a last name for each contact to successfully complete the import process. To avoid this issue, ensure that there is something in the 'last name'…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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