How to Give Product Feedback to Zendesk
How can I give product feedback to Zendesk?
You can share your product feedback with Zendesk by posting in their community forum. Before posting, it's recommended to read the product feedback guidelines and use the post template provided to ensure your feedback is clear and effective. These resources are pinned at the top of each feedback topic.Learn more.
More related questions
Where should I post my feedback on Zendesk products?
Post your feedback in the community forum under the topic that best matches your feedback area. Topics include Admin Center, Ticketing System, Reporting and Analytics, Help Center, Chat and Messaging, Voice, Community Forums, Sales CRM, and…
What should I do before posting feedback on Zendesk?
Before posting feedback, read the product feedback guidelines and use the post template to format your feedback effectively. These resources help ensure your feedback is clear and actionable, making it easier for Zendesk to understand and consider…
What happens after I post feedback in the Zendesk community?
After posting your feedback in the Zendesk community, it will be reviewed by community managers and possibly moved to the correct topic if needed. Your feedback contributes to the ongoing improvement of Zendesk products, and you can stay updated on…
How can I stay informed about Zendesk product updates?
To stay informed about Zendesk product updates, follow the Announcements section in the Help Center and check out the product blog in the community. These resources provide the latest information on product releases and updates.
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
