Handling IP Restrictions When Switching Devices
What should I do if my Zendesk account has IP restrictions and I'm getting a new device?
If your Zendesk account has IP restrictions, it's important to consult with a Zendesk administrator on your team when switching to a new mobile device. This ensures that the device switch does not interfere with your ability to log in.
IP restrictions can prevent access from unauthorized devices, so coordinating with your administrator will help maintain seamless access to your account.
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