Editable Fields in Zendesk Table View
Discover how to identify editable fields in Zendesk's Table view using the pencil icon for easy data updates.
What icon indicates editable fields in Zendesk's Table view?
In Zendesk's Table view, a pencil icon indicates that a field is editable. When you hover your cursor over a field, the pencil icon will appear, signaling that you can click to edit the data.
This intuitive feature helps you quickly identify which fields can be modified, allowing for seamless updates to your leads, contacts, and deals without navigating away from the Table view.
More related questions
How can I edit lead, contact, and deal data using Table view in Zendesk?
You can easily edit lead, contact, and deal data directly in Table view on Zendesk. Instead of navigating to each profile page, simply hover over the field you want to edit in Table view, and click the pencil icon that appears. This allows you to…
Can I enter new data directly in Zendesk's Table view?
Yes, you can enter new data directly in Zendesk's Table view. This feature allows you to update information just as you would on a profile page. For instance, you can type in a new company name and press Enter to save the changes. This direct data…
What are predefined edit options in Zendesk's Table view?
Predefined edit options in Zendesk's Table view are preset choices you can select when editing certain fields. For example, you might see options for changing the status of a lead or deal. These options simplify the editing process by providing…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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