Disabling Admin Password Setting in Zendesk
Learn why it's important to disable the 'Allow admins to set passwords' feature in Zendesk after use.
Why should I disable the 'Allow admins to set passwords' feature after use?
Disabling the 'Allow admins to set passwords' feature after use is crucial for maintaining account security. This feature is intended for temporary use when a user cannot reset their password themselves.
Leaving this feature enabled unnecessarily can pose a security risk. Zendesk recommends turning it off after the user has successfully reset their password to ensure the security of your account.
More related questions
How can I set a temporary password for a user in Zendesk?
To set a temporary password for a user in Zendesk, ensure that the account owner has enabled the 'Allow admins to set passwords' feature. Once enabled, any admin on the account can reset a user's password. This feature is particularly useful if the…
What should I do if a user can't reset their password in Zendesk?
If a user is unable to reset their password in Zendesk, you can set a temporary password for them. This requires the account owner to have enabled the 'Allow admins to set passwords' feature. Once this is done, any admin can reset the user's…
Is it safe to let admins set passwords in Zendesk?
Allowing admins to set passwords in Zendesk can be safe if used correctly. This feature should only be used when a user cannot reset their password themselves. For security purposes, it's crucial to disable this feature after the password has been…
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