Changes Brought by Zendesk's Object Triggers EAP
What changes does the object triggers EAP bring to Zendesk?
The object triggers EAP in Zendesk brings the ability to use triggers on custom objects, expanding beyond the traditional ticket-based triggers. This means you can now update custom object records based on specific events, even if they aren't related to tickets. This change allows for more tailored and efficient workflows using custom data.
For further details, refer to theoriginal announcement.
More related questions
What are object triggers for custom objects in Zendesk?
Object triggers for custom objects in Zendesk allow you to create and run triggers based on events with your custom object records. This means you can now build condition statements based on custom field values and define actions that update field…
Why is Zendesk introducing object triggers for custom objects?
Zendesk is introducing object triggers for custom objects to help customers optimize their workflows that don't involve tickets. By allowing triggers to be set on custom objects, Zendesk aims to enhance your ability to leverage custom data…
How can I participate in the Zendesk object triggers EAP?
To participate in the Zendesk object triggers early access program (EAP), you need to sign up for the program. Once you submit your request, Zendesk will review it and notify you when you've been added to the EAP. This is a great opportunity to…
What should I do if the EAP signup link is broken?
If you encounter a broken EAP signup link, it's best to check back later as the issue might have been resolved. In the case of the Zendesk object triggers EAP, a user reported a broken link, which was promptly fixed by the Zendesk team. For the…
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