Change Font in Zendesk Email Templates
How can I change the font in my Zendesk email templates?
To change the font in your Zendesk email templates, you'll need to edit the content placeholder in the email HTML template. This involves replacing the current{{content}}placeholder with a custom template that specifies your desired font styles.
Start by identifying the default styles used in your email by sending a test email to yourself. Once you have the default styles, you can replace them with your preferred styles using a template like this:
{% if content contains "font-family: 'Lucida Sans Unicode', 'Lucida Grande', 'Tahoma', Verdana, sans-serif;" %} {{content | replace: "font-family: 'Lucida Sans Unicode', 'Lucida Grande', 'Tahoma', Verdana, sans-serif;", "font-family: Helvetica, serif;" | replace: "font-size: 14px;", "font-size: 30px;" | replace: "color:#2b2e2f;", "color:#333300;"}} {% else %} {{content}} {% endif %}This template checks if the content contains the default font and replaces it with your chosen font, size, and color. For more details, check out theoriginal guide.
More related questions
What is the process to locate the default styles in Zendesk email templates?
To locate the default styles in your Zendesk email templates, you need to send a test email to yourself and examine the original email content. Once you receive the test email, use your email application's 'Show original' feature to view the raw…
Can I change the font for user names and dates in Zendesk emails?
Changing the font for user names and dates in Zendesk emails can be tricky, as these elements might not be included in the{{content}}placeholder. The{{content}}placeholder primarily contains ticket comments and user profile photos. A…
How do I replace the default font with Verdana in Zendesk email templates?
To replace the default font with Verdana in your Zendesk email templates, you need to modify the{{content}}placeholder template. Remove Verdana from the initialifstatement and add it to the replacement section. For example: ```html {% if…
What should I do if my font changes in Zendesk emails aren't working?
If your font changes in Zendesk emails aren't working, try reverting to the default template and making adjustments directly in the HTML. Click the 'Revert to Default' button under the HTML Template box. Then, locate the line with the font-family…
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