Adding Custom Fields to Zendesk Support User Profiles
Can I add custom fields to a user's profile in Zendesk Support?
Yes, you can add custom fields to a user's profile in Zendesk Support. These custom fields will appear in the user details panel alongside the default fields.
Custom fields allow you to tailor the user profile to better fit your organization's needs by capturing additional information that is not covered by the default fields. To learn more about adding custom fields, you can refer to the relevant section in the Zendesk Support documentation.
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