Add Users to User Segments in Zendesk Guide
How do I add an individual user to a user segment in Zendesk Guide?
To add an individual user to a user segment in Zendesk Guide, you need to define user segments that specify which users can access certain help center content. User segments are collections of end users and agents, defined by specific attributes. By setting these segments, you can control who sees what content in your help center. For more detailed steps, you can refer to the originalZendesk Guide documentation.
More related questions
What are Guide user permissions for knowledge base access?
Guide user permissions determine who can view content in the help center knowledge base. These permissions are crucial for managing access to your knowledge base, ensuring that only the right users can view specific content. By setting these…
How can I set agent editing and publishing permissions in Zendesk Guide?
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What is a user segment in Zendesk Guide?
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What are the roles and privileges in Zendesk Guide?
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