Add Individual User to Zendesk Guide Segment
How do I add an individual user to a user segment in Zendesk Guide?
To add an individual user to a user segment in Zendesk Guide, you need to be a Guide admin. Start by clicking the User permissions icon in the sidebar. On the User Segments page, you can either click 'Add new' to create a new segment or select an existing one to edit. If you're creating a new segment, enter a name and select a user type as the base. Then, click 'Add individual users' to include up to 50 users in the segment. These users can be added regardless of any existing group, tag, or organization filters.Learn more.
More related questions
What permissions are needed to add users to a segment in Zendesk Guide?
To add users to a segment in Zendesk Guide, you must be a Guide admin. This role allows you to create or edit user segments, ensuring you have the necessary permissions to manage access to help center content. Guide admins have access to all…
Can I add more than 50 individual users to a user segment in Zendesk Guide?
No, you can add up to 50 individual users to a user segment in Zendesk Guide. This limit applies whether you're creating a new segment or editing an existing one. Individual users can be added alongside other group, tag, or organization filters,…
Do individual users need to meet any filters to be added to a user segment?
Individual users do not need to meet any filters to be added to a user segment in Zendesk Guide. They can be included regardless of any group, tag, or organization filters that are set. If a segment consists only of individual users, it will…
What happens if I add individual users to a segment with existing filters?
When you add individual users to a segment with existing filters in Zendesk Guide, these users are included regardless of the filters. This means they will be part of the segment even if they don't meet the group, tag, or organization criteria set…
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