Launch awebsite (embed)AI chatbot with yourJirausing My AskAI
Connect your Jira and allow your customers to start ‘chatting’ with all your website (embed) content (like ChatGPT), capable of answering any question about your docs. Saving your customer and your support team time.
Thesmartest companiesare saving their customers 10x more time by connecting Jira and website (embed) with an AI chatbot
Overview of thisAI agent integration
Jira
What is Jira?
Jira is a popular issue and project tracking software designed for teams to plan, track, and manage their work and projects effectively. It provides a platform for bug tracking, issue tracking, and project management functions.
Find out more about Jira
Find out more about Jira
What are the benefits integrating Jira and an AI chatbot?
Integrating Jira with an AI assistant can greatly benefit a SaaS company. By connecting Jira with an AI assistant, the company can improve the efficiency of their customer support. The AI assistant can help customers troubleshoot issues and provide solutions quickly, reducing the need for human intervention. This can save the company time and resources, allowing them to focus on other important tasks.
Additionally, integrating Jira with an AI assistant can help the company streamline their project management processes. The AI assistant can help teams prioritize tasks, assign work, and track progress, making it easier for everyone to stay on top of their work. This can lead to increased productivity and better project outcomes.
Overall, integrating Jira with an AI assistant can help a SaaS company improve their customer support and project management processes, leading to increased efficiency and better outcomes.
Additionally, integrating Jira with an AI assistant can help the company streamline their project management processes. The AI assistant can help teams prioritize tasks, assign work, and track progress, making it easier for everyone to stay on top of their work. This can lead to increased productivity and better project outcomes.
Overall, integrating Jira with an AI assistant can help a SaaS company improve their customer support and project management processes, leading to increased efficiency and better outcomes.
Challenges you may face by not integrating Jira
Without integrating an AI assistant with Jira, the SaaS company may face several problems in customer support.
Firstly, the lack of automation in Jira could lead to delays in issue resolution, as customer support agents would have to manually sift through tickets and prioritize them based on urgency.
Secondly, without AI-powered analytics, the company may struggle to identify patterns in customer issues and provide proactive solutions. This could result in a higher volume of support requests and longer resolution times.
Thirdly, without an AI assistant to handle routine queries, customer support agents may be overwhelmed with repetitive tasks, leading to burnout and decreased productivity.
Overall, integrating an AI assistant with Jira could significantly improve the efficiency and effectiveness of the SaaS company's customer support operations.
Firstly, the lack of automation in Jira could lead to delays in issue resolution, as customer support agents would have to manually sift through tickets and prioritize them based on urgency.
Secondly, without AI-powered analytics, the company may struggle to identify patterns in customer issues and provide proactive solutions. This could result in a higher volume of support requests and longer resolution times.
Thirdly, without an AI assistant to handle routine queries, customer support agents may be overwhelmed with repetitive tasks, leading to burnout and decreased productivity.
Overall, integrating an AI assistant with Jira could significantly improve the efficiency and effectiveness of the SaaS company's customer support operations.
How do I integrate Jira with My AskAI?
website (embed)
What is website (embed)?
Website embed refers to incorporating specific content or features, like chatbots, into a website, providing visitors with additional functionalities such as live chat, feedback forms, or interactive assistance.
Find out more about website (embed)
Find out more about website (embed)
What are the benefits integrating website (embed) and an AI chatbot?
Integrating a website embed with an AI assistant can greatly benefit a SaaS company. By incorporating chatbots into their website, they can provide visitors with additional functionalities such as live chat, feedback forms, or interactive assistance. This integration can improve the efficiency of their customer support by providing instant responses to common queries and freeing up their support team to focus on more complex issues. Additionally, an AI assistant can help personalize the user experience by providing tailored recommendations and suggestions based on the user's behavior on the website. This can lead to increased customer satisfaction and loyalty. Overall, integrating a website embed with an AI assistant can help a SaaS company streamline their customer support and improve the user experience on their website.
Challenges you may face by not integrating website (embed)
Without integrating an AI assistant with their website embed, a SaaS company could face several problems.
Firstly, customer support would be inefficient as there would be no live chat or interactive assistance available for visitors. This could lead to frustrated customers who may abandon the website and seek out competitors who offer better support.
Secondly, without feedback forms, the company would have no way of collecting valuable customer insights and feedback. This could result in missed opportunities for improving their product and services.
Lastly, without a chatbot, the company would have to rely on human customer support agents to handle all inquiries, which could be time-consuming and costly. An AI assistant could handle simple queries and free up agents to focus on more complex issues.
Overall, integrating an AI assistant with their website embed is crucial for a SaaS company to provide efficient and effective customer support, collect valuable feedback, and optimize their resources.
Firstly, customer support would be inefficient as there would be no live chat or interactive assistance available for visitors. This could lead to frustrated customers who may abandon the website and seek out competitors who offer better support.
Secondly, without feedback forms, the company would have no way of collecting valuable customer insights and feedback. This could result in missed opportunities for improving their product and services.
Lastly, without a chatbot, the company would have to rely on human customer support agents to handle all inquiries, which could be time-consuming and costly. An AI assistant could handle simple queries and free up agents to focus on more complex issues.
Overall, integrating an AI assistant with their website embed is crucial for a SaaS company to provide efficient and effective customer support, collect valuable feedback, and optimize their resources.
How do I integrate website (embed) with My AskAI?
After creating your AI assistant and adding some content, go to your Dashboard and select ‘Integrations’. You can then activate the website (embed) integration.
Please see ourhelp docs for full setup instructions.
Please see ourhelp docs for full setup instructions.
Give your customersinstant answersfrom your internal docs or content, 24/7(allowing them to focus onthe stuff that really matters)
⚡ Lightning-Fast Setup
Add all your relevant docs, webpages, content or data in a few minutes to train your AI chatbot.
📖 Instant, factual, answers
Get answers, from your docs, data and content, with clear source references showing you exactly where the answer came from.
🌎 Launch where you need it most
Give your customers access to your AI chatbot — adding it to your website, Slack Workspace or connect via API in minutes.
Join1,000+ B2B SaaS businesses reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is rezolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
“It's saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas.”
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is rezolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
“It's saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas.”
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is rezolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Integrations are just the begining, we've got everything you need toreduce customer support ticketsby up to 75%
Add all your webpages
When you get started we'll get all the webpages from your website and any sub-domains you use for help docs.Learn more about adding your content.
SiteSync
We'll automatically re-sync any changes from all your webpages every week and add any new pages you've added.Learn more about SiteSync.
Launch on your site
With one line of code, you can add your AI agent to your website. Either as a floating chat bubble or within a page's content.Learn more about adding to your website.
Add to Intercom, Zendesk & HubSpot
Integrate My AskAI directly within yourIntercom,Zendesk Messaging, orHubSpotlive chat widget with our apps available on the official App Stores.
Intelligent AI to Human Handover
If the AI agent can't help, customers can request a person. We'll summarize the chat and handover to your support agents.Learn more.
Handover to existing email or help site
If you don't use live chat, customer conversations can be handed off to a support email or you can provide a support page.Learn more about Human Handover.
Lead capture
Capture email addresses from people chatting with your AI agent and generate new leads for your business. Export leads or connect a webhook e.g. Zapier.Learn more.
Multi-lingual support
Change the default language and localization of your AI assistant. We currently support over 50 languages, so you can provide fully global AI customer support.
Site Search
Site Search allows your customers to not only ask questions in conversation, but also search your entire site quickly and accurately, using natural language. Learn more aboutSite Search.
Starter actions
Starter actions let users take quick actions, like booking a demo call, where you can define a specific webpage for them to open. Learn more aboutstarter actions.
CSAT ratings
Request customer satisfaction scores for each conversation your customers have with your new AI agent.Read more about CSAT ratings.
Slack, API, Zapier...
Boost team productivity by connecting your AI agent to your Slack or Microsoft Teams workspace. Or build on top of our Query API. Learn more aboutintegrations.
Cloud connections
Connect to cloud storage and knowledge base services, such as Google Drive and Notion, to add more knowledge to your AI agent. Learn more aboutconnections.
AI email assistant
Handle most of your support via email? No problem, launch an AI assistant that can automatically reply to your customer's first email.Learn more about AI email assistant.
Custom answers
Create custom answers to specific questions to have more control over your AI agent's response. Learn more aboutcustom actions.
Custom branding
We'll automatically get your brand logo and colour palette (which you can edit) to customize your AI agent, just like magic.Learn more about Customization.
GDPR compliant
All your data is stored with bank-grade encryption (AES-256) andneverused to train AI models.Read more about how your data is kept secure.
Data protection
We're fully GDPR compliant. Ensuring your end user data is secure and private, and remains that way.Learn more about our GDPR compliance.
Team access
Add other team members so they can view and manage your AI conversation insights.Learn more about team access.
Insights Dashboard
Every customer conversation is turned into a summarized insight. With similar insights grouped together to save you time.
📊 Example Insights Dashboard for Stripe
📊 Example Insights Dashboard for Stripe
Suggested fixes
When a number of conversations are about the same topic, we'll suggest a fix for your team and send out an email to let you know. Learn more aboutSuggestions.
Email & Slack alerts
Every time we detect 3 conversations about the same topic, we'll notify your team via email and/or Slack. So you never miss the important stuff.Learn more about notifications.
AffordableAI customer support agentwithin your existing live chat
Reduce support costs and let your team stay focus on customer retention with your new customer support assistant,powered by AI.
Our AI customer support agents are already used by 👇
Frequently Asked Questions
What other integrations do you support?
We support a large number of integrations to securely provide your AI agent with your company's content or provide your users and customers access to your AI agent where they need it most. Seeall our AI integrations.
How secure is my data from my integrations?
All processed content from your integrations is stored in isolated containers. All data is encrypted at rest (AES-256) and in transit. Your data is never used for any reason (including AI model training) other than servicing API calls or customer support at your request only.Learn more.
What is an AI agent?
An AI agent is an artificial intelligence system that can understand natural language conversations and questions, and provide helpful responses based on its training. My AskAI is an AI agent platform that allows you to build your own personalized AI agent by uploading your own documents, content, manuals, etc. The AI agent then learns from this uploaded content and can answer questions instantly based on the information provided to it.
What are the most popular integrations?
Website widgets - To provide answers directly on a company's website.
Slack/Teams integrations - To answer questions within workplace messaging/collaboration apps.
Google Drive - To sync and search content already stored in Drive folders.
Internal documentation systems - Like connecting an AI to internal Confluence, SharePoint or Notion workspaces.
Customer support platforms - Integrating an AI into existing support helpdesks or ticketing tools.
API access - For advanced users to fully control the AI through custom workflows and apps.
Slack/Teams integrations - To answer questions within workplace messaging/collaboration apps.
Google Drive - To sync and search content already stored in Drive folders.
Internal documentation systems - Like connecting an AI to internal Confluence, SharePoint or Notion workspaces.
Customer support platforms - Integrating an AI into existing support helpdesks or ticketing tools.
API access - For advanced users to fully control the AI through custom workflows and apps.
Why should I integrate my tools with an AI agent?
There are a few key benefits to integrating internal tools and documents with an AI agent:
Faster answers - Employees and customers can get instant answers without searching through various documents and tools. This saves significant time.
Centralized knowledge - All relevant information is consolidated in one place through the AI agent, making it easy for anyone to access.
Always available - The AI agent can be accessed 24/7 from any device, unlike static documentation.
Searchable content - Uploaded content becomes fully-searchable and discoverable through natural language conversations with the AI.
Usage analytics - Integrations allow tracking how the AI agent is used and which questions are most common, to further improve over time.
Faster answers - Employees and customers can get instant answers without searching through various documents and tools. This saves significant time.
Centralized knowledge - All relevant information is consolidated in one place through the AI agent, making it easy for anyone to access.
Always available - The AI agent can be accessed 24/7 from any device, unlike static documentation.
Searchable content - Uploaded content becomes fully-searchable and discoverable through natural language conversations with the AI.
Usage analytics - Integrations allow tracking how the AI agent is used and which questions are most common, to further improve over time.
Reduce support costs.Spent more time on customer success.
Our AI customer support agents are already used by 👇
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