---
title: "AI Customer Service Tool Guides: Features & Pricing"
description: "In-depth guides to AI customer service tools: features, pricing, limits and where each one fits, so you can shortlist a platform without sitting through a demo."
url: https://myaskai.com/blog/tags/tool-guides-posts
---
Guides

# Tool Guides

## Posts: Tool Guides

- Tool Guides ### [Maven AGI: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/maven-agi-complete-guide-2026) Maven AGI runs AI agents for chat, email and phone, from a $25,000 AWS Marketplace minimum. My AskAI is $199 a month plus $0.12 a ticket over 1,000. 11 Oct 2026  21 min read
- Tool Guides ### [Netomi: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/netomi-complete-guide-2026) Netomi runs AI agents for United Airlines and DraftKings by chat, email and voice. Its site shows no price and there is no self-serve trial. Our 5.5/10 verdict. 11 Oct 2026  22 min read
- Tool Guides ### [Capacity AI: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/capacity-ai-complete-guide-2026) Capacity AI says its agents handle up to 90% of inquiries. That figure counts deflections, solved or not, and the pricing page lists no rates. Cost math inside. 10 Oct 2026  23 min read
- Tool Guides ### [Chatfuel: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/chatfuel-complete-guide-2026) Chatfuel's AI turns WhatsApp and Instagram DMs into leads. It can't look up live orders and has no helpdesk connector, so we rate it 5.5/10 for support teams. 10 Oct 2026  25 min read
- Tool Guides ### [Hiver AI: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/hiver-complete-guide-2026) Hiver AI puts AI Agents on its lowest paid plan and says you can go live in 30 minutes, but its product and pricing pages give no AI resolution rate. 10 Oct 2026  24 min read
- Tool Guides ### [HappyFox: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/happyfox-complete-guide-2026) HappyFox sells five separately priced AI products. HappyFox AI starts at $14 an agent and Autopilot at 2¢ an action. Cost math vs our $0.10 a ticket on Scale. 9 Oct 2026  28 min read
- Tool Guides ### [Kayako Help Desk: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/kayako-complete-guide-2026) The Kayako help desk bills its Kay AI agent $1 per resolved ticket. Its pricing page lists no Kayako One price. Cost math vs our $0.10 a ticket on Scale. 9 Oct 2026  24 min read
- Tool Guides ### [Siena AI: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/siena-ai-complete-guide-2026) Siena AI costs $750/month plus $0.90 per automated ticket. My AskAI Pro is $199/month with 1,000 credits, then $0.12 a credit, and a 30-day free trial. 9 Oct 2026  24 min read
- Tool Guides ### [Aisera: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/aisera-complete-guide-2026) Aisera, owned by Automation Anywhere, runs AI agents for IT, HR and customer service. Its only published customer-service resolution figure is 65%, at LifeScan. 8 Oct 2026  24 min read
- Tool Guides ### [Brainfish AI: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/brainfish-complete-guide-2026) Brainfish markets a 92% resolution rate for B2B support. Its pricing page sends buyers to sales; the AWS Marketplace list price is inside, line by line. 18 Aug 2026  29 min read
- Tool Guides ### [Duckie AI: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/duckie-complete-guide-2026) Duckie AI's support agents investigate a ticket and close it. Customer pages publish 90%, 92% and 95% under three labels. No price. What to ask on the call. 17 Aug 2026  29 min read
- Tool Guides ### [Gladly AI: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/gladly-complete-guide-2026) Gladly AI resolves conversations without an agent. Its only public rate is $1.50 a resolution, on a Shopify listing. My AskAI starts at $0.10 a ticket. 17 Aug 2026  27 min read
- Tool Guides ### [OpenCX (Open.cx): Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/opencx-complete-guide-2026) OpenCX bills 75 to 90 cents per resolved ticket, nothing when a human steps in. The rate and the definition are negotiated. We priced 2,000 tickets a month. 17 Aug 2026  24 min read
- Tool Guides ### [Kapa AI: Complete Guide to Features, Limitations & Fit (2026)](https://myaskai.com/blog/kapa-ai-complete-guide-2026) Kapa AI answers developer-docs questions with cited, grounded replies. It stops at the helpdesk door. What it does, what it can't, and who it actually fits. 16 Aug 2026  25 min read
- Tool Guides ### [Richpanel: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/richpanel-complete-guide-2026) Richpanel guarantees 50% autonomous resolution or a refund, at $89 a month on Shopify or $99 a seat direct. My AskAI starts at $0.10 a ticket. 16 Aug 2026  31 min read
- Tool Guides ### [SiteGPT: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/sitegpt-complete-guide-2026) SiteGPT is $39/month billed annually for 4,000 messages, or 400 on the more accurate model. My AskAI starts at $0.10 a ticket. No free tier, no rollover. 31 Jul 2026  31 min read
- Tool Guides ### [Tawk.to AI Assist: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/tawk-to-complete-guide-2026) Tawk.to's live chat is free forever. AI Assist is free to 100 messages, then $29/month, no published resolution rate. My AskAI starts at $0.10 a ticket. 31 Jul 2026  28 min read
- Tool Guides ### [Macha AI: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/macha-ai-complete-guide-2026) Macha AI advertises $0.11 a ticket, but its default GPT-5.4 agent on Starter costs $0.30. My AskAI starts at $0.10 a ticket. Nine rates inside. 30 Jul 2026  27 min read
- Tool Guides ### [Zipchat: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/zipchat-complete-guide-2026) Zipchat sells itself on revenue; five of its pages give the support rate three labels and four figures, 70% to 97%, none defined. The real cost math is inside. 30 Jul 2026  30 min read
- Tool Guides ### [Botsonic: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/botsonic-complete-guide-2026) Botsonic markets 70% query handling from $16/mo for 1,000 messages, an allowance the docs cut to 500 replies on GPT-4o. My AskAI starts at $0.10 a ticket. 29 Jul 2026  49 min read
- Tool Guides ### [Customerly: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/customerly-complete-guide-2026) Customerly markets 82% of inquiries resolved without a human. Its own pricing page says 71%. You pay per conversation either way. The real cost math. 29 Jul 2026  18 min read
- Tool Guides ### [ProProfs Help Desk: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/proprofs-help-desk-complete-guide-2026) ProProfs Help Desk starts at $19.99 a user a month billed yearly, and AI Lite stops at 50 drafted replies. My AskAI starts at $0.10 a ticket. 26 Jul 2026  36 min read
- Tool Guides ### [Featurebase: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/featurebase-complete-guide-2026) Explore Featurebase and its Fibi AI agent in our 2026 guide. Compare feedback tools, help centre features, support channels and pricing. 25 Jul 2026  35 min read
- Tool Guides ### [Helply (Groove's AI Agent): Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/groove-complete-guide-2026) Helply promises 65% AI resolution in 90 days or you pay nothing. Groove's built-in AI still needs a human to hit send. Full cost math inside. 4 Jul 2026  22 min read

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