---
title: "Gorgias AI Customer Support Guides | My AskAI"
description: "Posts about gorgias from the My AskAI blog: guides, comparisons and case studies on AI customer service."
url: https://myaskai.com/blog/tags/gorgias-posts
---
Helpdesks

# Gorgias

## Posts: Gorgias

- Gorgias ### [Migrating Off Gorgias AI Agent (Without Leaving Gorgias)](https://myaskai.com/blog/migrate-from-gorgias-ai-agent) Migrate from Gorgias AI Agent and keep Gorgias, your macros, rules and ticket history. What moves, what the bill looks like after, and the weeks you run both. 25 Sept 2026  21 min read
- Tutorials ### [How to Add AI to Gorgias Without Using Gorgias AI](https://myaskai.com/blog/how-to-add-ai-to-gorgias-without-gorgias-ai) Three routes to add AI to Gorgias without using Gorgias AI, with setup steps and channel controls. Most teams are live in an afternoon, admin for a few steps. 3 Aug 2026  17 min read
- Comparisons ### [Zendesk AI vs Gorgias Automate: Features, Pricing & Results (2026)](https://myaskai.com/blog/zendesk-ai-gorgias-automate-comparison-2026) Zendesk AI lists $1.50 per automated resolution, while Gorgias bundles AI into plans from $40/mo. Two opposite models compared. My AskAI: $0.10 a ticket. 1 Aug 2026  33 min read
- Comparisons ### [Intercom Fin vs Gorgias Automate: Features, Pricing & Results (2026)](https://myaskai.com/blog/intercom-fin-gorgias-automate-comparison-2026) Intercom Fin bills $0.99 per outcome. Gorgias Automate bundles AI in, then $0.85 to $1.00 an interaction past your allotment. My AskAI starts at $0.10 a ticket. 31 Jul 2026  35 min read
- Case Study ### [How a premium accessories brand achieves 64% AI resolution, saving 153 hrs each month](https://myaskai.com/blog/my-askai-premium-accessories-case-study-2026) A premium accessories brand resolves 64% of its 2,900 monthly Gorgias tickets with AI, holds 85% AI CSAT and saves 153 hours a month across email and chat. 15 Jul 2026  10 min read
- e-Commerce ### [7 Best AI Customer Service Agents to Automate Returns (2026)](https://myaskai.com/blog/best-ai-customer-service-returns-2026) Returns eat ~30% of DTC support and ~5 min each. These 7 AI agents automate returns end-to-end: eligibility, refund and exchange, without breaking policy. 28 Jun 2026  29 min read
- Gorgias ### [7 Best AI Customer Service Tools for Ecommerce on Gorgias (2026)](https://myaskai.com/blog/best-ai-customer-service-ecommerce-gorgias-2026) Ecommerce on Gorgias means WISMO, returns and Shopify order actions. We rank 7 AI customer service tools, including Gorgias' own AI Agent, for what ships. 23 Jun 2026  30 min read
- Gorgias ### [Gorgias AI Agent Pricing Explained: The $0.90 Per-Resolution Math](https://myaskai.com/blog/gorgias-ai-agent-pricing-explained) Gorgias AI Agent is bundled into plans from $40/mo, then $0.85 to $1.00 per extra AI interaction, also billed as a ticket. My AskAI starts at $0.10 a ticket. 13 Jun 2026  17 min read
- Case Study ### [How a telehealth provider resolves 72% of its support tickets with AI, saving 142 hours a month](https://myaskai.com/blog/telehealth-ai-customer-support-case-study) A telehealth provider resolves 72% of ~2,600 monthly Gorgias support tickets with AI, holding 75% AI CSAT and saving around 142 hours every month. 3 Jun 2026  6 min read
- Case Study ### [How a baby-textiles brand hit 72% AI resolution on Gorgias](https://myaskai.com/blog/baby-products-ai-customer-support-case-study) A DTC baby-textiles brand resolves 72% of ~1,000 monthly Gorgias tickets at 94% AI CSAT, saving ~59 hours a month across several European markets. 29 May 2026  7 min read
- Case Study ### [How a DTC hosiery brand runs AI copilot inside Gorgias](https://myaskai.com/blog/dtc-hosiery-ai-customer-support-case-study) A DTC comfort-hosiery brand runs My AskAI as a Gorgias copilot on ~2,400 tickets a month, with live Shopify and User Data API lookups behind each draft. 27 May 2026  11 min read
- Case Study ### [How Barn Owl achieves 47% AI resolution, saving 27 hrs each month](https://myaskai.com/blog/my-askai-barn-owl-case-study-2026) Barn Owl resolves 47% of ~700 monthly Gorgias tickets with AI, holds 80% AI CSAT and saves ~27 hours every month at sub-1k AI volume. Here's how. 26 May 2026  11 min read
- Moving to AI First Support ### [13 Best AI Customer Service Agents (2026)](https://myaskai.com/blog/best-ai-customer-service-agent-2026) Most "best AI agent" lists are vendor fluff. Here are the 13 AI customer service agents that actually ship, scored honestly on cost, integration, and accuracy. 21 May 2026  51 min read
- Alternatives ### [8 Best Fini AI Alternatives (2026)](https://myaskai.com/blog/fini-alternatives-2026) Fini AI charges $0.69/resolution with a $1,799/mo Growth minimum. Here are 8 alternatives ranked on integrations, pricing & action depth. 14 May 2026  34 min read
- Moving to AI First Support ### [7 Best Yuma AI Alternatives (2026)](https://myaskai.com/blog/yuma-ai-alternatives-2026) Yuma AI publishes pricing from $14,400/yr ($0.55/resolution floor) and skips Intercom, Freshdesk & HubSpot. My AskAI starts at $0.10 a ticket. 5 Apr 2026  36 min read
- e-Commerce ### [Alhena AI: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/alhena-ai-complete-guide-2026) Alhena AI starts at $199/mo for 200 conversations, then $1.20 each. Tatcha drives 11% site revenue from it. My AskAI starts at $0.10 a ticket. 30 Mar 2026  25 min read
- e-Commerce ### [DigitalGenius: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/digitalgenius-complete-guide-2026) DigitalGenius pricing starts at ~$1,000/month with custom quotes. G-Star RAW reports 40% automated resolution. My AskAI starts at $0.10 a ticket. 28 Mar 2026  19 min read
- Intercom ### [Help Scout AI: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/help-scout-ai-complete-guide-2026) Help Scout AI claims 73% resolution but costs $0.75 each. My AskAI starts at $0.10 a ticket. Full breakdown of features and real limitations. 28 Mar 2026  17 min read
- Alternatives ### [aissist.io: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/aissist-io-complete-guide-2026) Explore aissist.io features, pricing and limits in our 2026 guide. Review its AI agents, support integrations and security information. 26 Mar 2026  25 min read
- Zendesk ### [eesel AI: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/eesel-ai-complete-guide-2026) eesel AI now sells monthly credit plans from $299 for 500 tickets, no seats. My AskAI starts at $0.10 a ticket. Full pricing breakdown and resolution data. 26 Mar 2026  25 min read
- e-Commerce ### [Yuma AI: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/yuma-ai-complete-guide-2026) Explore Yuma AI features, pricing and limits in our 2026 guide. Review Shopify actions and helpdesk support before you choose an AI agent. 26 Mar 2026  24 min read
- Freshdesk ### [20 Myths About My AskAI — Exposed With Data, Case Studies and Receipts](https://myaskai.com/blog/my-askai-myths-exposed-with-data) A competitor is spreading misinformation about My AskAI. Here are 20 claims, debunked with real data from customers resolving 80%+ of tickets at scale. 24 Mar 2026  13 min read
- Alternatives ### [Gorgias Automate AI: Complete Guide to Features, Pricing & Limitations (2026)](https://myaskai.com/blog/gorgias-automate-ai-agent-complete-guide-2026) Gorgias says 'up to 60%' automation. Their own case studies show 26-56%. Plus it's Shopify-only with a 72-hour reporting delay. Full guide inside. 3 Mar 2026  24 min read
- Alternatives ### [7 Best Gorgias Automate Alternatives (2026)](https://myaskai.com/blog/gorgias-automate-ai-alternatives-2026) Gorgias AI Agent (formerly Automate) is Shopify-only, $0.85-$1.00 per extra AI interaction, with a 72-hour reporting delay. My AskAI starts at $0.10 a ticket. 23 Feb 2026  31 min read

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