---
title: "My AskAI Product Updates & Changelog"
description: "Posts about changelog from the My AskAI blog: guides, comparisons and case studies on AI customer service."
url: https://myaskai.com/blog/tags/changelog-posts
---
From the team

# Changelog

## Posts: Changelog

- Changelog ### [My AskAI - September 2026 Changelog](https://myaskai.com/blog/changelog-sept-2026) September 2026 in My AskAI: HIPAA support with a signed BAA on the Enterprise plan, knowledge you can add to tasks, and faster, better AI answers. 1 Oct 2026  1 min read
- Changelog ### [My AskAI - August 2026 Changelog](https://myaskai.com/blog/changelog-aug-2026) See My AskAI updates from August 2026, including AI ticket tagging in Gorgias and new Echo tools to block tickets and handle attachments. 1 Sept 2026  1 min read
- Changelog ### [My AskAI - July 2026 Changelog](https://myaskai.com/blog/changelog-july-2026) July 2026 in My AskAI: image reading lands in Gorgias, Echo gets smarter, the Shopify agent checks live inventory, and SMS replies go live. 28 Jul 2026  2 min read
- Changelog ### [My AskAI - June 2026 Changelog](https://myaskai.com/blog/changelog-june-2026) We wanted to share what we’ve been working on in June with you. We’ve made some big updates to our in-product assistant, Echo! 1 Jul 2026  1 min read
- Changelog ### [My AskAI - May 2026 Changelog](https://myaskai.com/blog/changelog-may-2026) May 2026 in My AskAI: Echo, the in-product AI agent, lands in your dashboard, plus new spam filters so your AI agent ignores tickets you don't want answered. 1 Jun 2026  2 min read
- Changelog ### [My AskAI - April 2026 Changelog](https://myaskai.com/blog/changelog-april-2026) See My AskAI updates from April 2026, including image reading in Freshdesk, Shopify and Gorgias changes, and faster support insights. 3 May 2026  2 min read
- Changelog ### [My AskAI - March 2026 Changelog](https://myaskai.com/blog/changelog-march-2026) See My AskAI updates from March 2026, including image reading, HubSpot integration changes and improvements to AI guidance and tasks. 3 Apr 2026  2 min read
- Changelog ### [My AskAI - February 2026 Changelog](https://myaskai.com/blog/changelog-february-2026) See My AskAI updates from February 2026, including test-ticket QA, email collection in Zendesk Messaging and improvements to self-learning. 2 Mar 2026  1 min read
- Changelog ### [My AskAI - January 2026 Changelog](https://myaskai.com/blog/changelog-january-2026) We wanted to share what we’ve been working on in January with you, you can now train on historic tickets, create tasks with AI and self-learning! 27 Jan 2026  2 min read
- Changelog ### [My AskAI - November 2025 Changelog](https://myaskai.com/blog/changelog-november-2025) We wanted to share what we’ve been working on in November with you, we’ve had a complete rebrand and achieved SOC-2 Type 2 Certification! 10 Dec 2025  2 min read
- Changelog ### [My AskAI - October 2025 Changelog](https://myaskai.com/blog/changelog-october-2025) We wanted to share what we’ve been working on in October with you, we’ve enabled tagging on new platforms and made some updates to guidance. 22 Oct 2025  2 min read
- Changelog ### [My AskAI - September 2025 Changelog](https://myaskai.com/blog/changelog-september-2025) We wanted to share what we’ve been working on in September with you, it’s only one update for this month, but it’s a big one, introducing: Tasks. 30 Sept 2025  1 min read
- Changelog ### [My AskAI - August 2025 Changelog](https://myaskai.com/blog/changelog-august-2025) August 2025: Test your AI agent against real historic tickets before going live. Plus GPT-5 testing, delayed replies, and smarter Zendesk notes. 2 Sept 2025  2 min read

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