---
title: "Case Study | My AskAI Blog (page 2 of 2)"
description: "Posts about case study from the My AskAI blog: guides, comparisons and case studies on AI customer service."
url: https://myaskai.com/blog/tags/case-study-posts/page/2
---
From the team

# Case Study (page 2 of 2)

## Posts: Case Study

- Case Study ### [How Edel Optics achieves 79% AI resolution, saving 150 hrs each month](https://myaskai.com/blog/my-askai-edel-optics-case-study-2026) Edel Optics jumped from 25% to 79% AI resolution with one change: plugging in live customer data. 92% CSAT. In German. Across multiple languages. 13 Oct 2025  6 min read
- Case Study ### [Swytch: How My AskAI helps deflect over 4,050 support queries every month](https://myaskai.com/blog/my-askai-swytch-case-study-2026) Swytch sells e-bike kits and deflects 4,050+ support tickets a month with AI. Their secret? Treating the AI like a new hire that never stops learning. 27 Nov 2024  4 min read
- Intercom ### [Freecash: How My AskAI resolves over 70k support queries every month](https://myaskai.com/blog/my-askai-freecash-case-study-2026) 70,000 tickets a month. 82% resolved by AI. Freecash tested Intercom Fin first — then switched. The cost difference was... significant. 6 Aug 2024  3 min read
- HubSpot ### [Zeffy: How My AskAI helps Zeffy Keep Their Ticket Volume Down and Fundraising Free](https://myaskai.com/blog/my-askai-zeffy-case-study-2026) Zeffy tested 8 AI vendors with 200+ questions. Only one passed. Now they deflect 84% of tickets with a 7-person support team. Here's how. 6 Jul 2024  4 min read
- Case Study ### [Customer.io: How My AskAI Helps Customer.io Grow by Doing More With Less](https://myaskai.com/blog/my-askai-customerio-case-study-2026) Customer.io tested 8 vendors with 200+ questions. My AskAI 'blew everybody else out of the water.' Now they deflect 68% of tickets automatically. 6 Jun 2024  5 min read
- HubSpot ### [Zinc: Using My AskAI to reduce support tickets by 68%, overnight](https://myaskai.com/blog/my-askai-zinc-case-study-2026) Zinc went live with AI support in minutes — not weeks. Now 68% of queries resolve automatically with 97% CSAT. They didn't need to hire a replacement. 27 Feb 2024  4 min read

## Start using AI customer service in your business today

Set up an AI agent on your helpdesk in minutes. Pay only for the tickets it resolves.

[Create AI customer service agent   (opens in a new tab)](https://myaskai.com/create-account)

[Book a demo   (opens in a new tab)](https://myaskai.com/book-a-demo)

My AskAI