---
title: "Alex Rainey, co-founder, My AskAI"
description: "Meet Alex Rainey, CTO of My AskAI. Former InsurTech founder, AI engineer, and the guy who swims in a lido every morning before writing code."
url: https://myaskai.com/blog/about-alex-rainey-cofounder-my-askai
---
# Alex Rainey, co-founder, My AskAI

Alex is an experienced CTO and founder who largely focuses on all the technical areas of [My AskAI](https://myaskai.com/), from AI Engineering, Technical Product Management and overall Platform Development.

## Previous experience

In the year before My AskAI he built and sold No Code AI Model Builder, UCAS Statement Generator (both with his co-founder Mike), and Check UK Passport Appointments.

Before that, he was the founder, CEO and CTO of the InsurTech start-up, [Pluto](https://pluto.travel/), raising $1.5m and developing it into the UK's #2 travel insurer on Trustpilot, and then one of the top 3 travel planning apps on the Apple App Store.

Alex started his career at the consulting behemoth Accenture, where he worked in Accenture Digital for 6 years as a Delivery Lead running prestigious and complex digital transformation and development programmes.

## Education

He holds a 1st class BSc in Economics and Management from the University of Bristol.

## Hobbies and interests

Alex is a keen outdoor swimmer, swimming every weekday morning in the local lido, whatever the weather. He is a dad to Olive, and a self-confessed AI and tech geek.

## Contact Alex

You can find him on [LinkedIn](https://www.linkedin.com/in/alex-rainey/) and [Twitter](https://twitter.com/RaineyAllDay) or [email him here](mailto:alex@myaskai.com).

## Learn more

You can learn more about Alex’s background and story by visiting these links:

### ***Interviews***

- [Founderoo](https://www.founderoo.co/posts/my-askai-mike-heap)
- [iNews](https://inews.co.uk/news/how-beat-passport-delays-software-engineer-appointments-system-1754962)
- [NoCodeLife](https://www.nocodelife.com/from--0-to--6k-mrr-in-1.5-months-with-a-no-code-app)

### ***Podcasts***

- [Secret Leaders](https://www.secretleaders.com/episodes/how-i-failed-250-vcs-and-not-a-single-yes-with-pluto-co-founder-alex-rainey)
- [Probably Something](https://www.youtube.com/watch?v=7xWG1bp5Ubo)

- SaaS ### [Klarna AI assistant: handling two-thirds of all support requests](https://myaskai.com/blog/klarna-ai-agent-customer-support-2026) Klarna's AI handles 2.3m conversations/month — the work of 700 agents. Resolution dropped from 11 mins to 2. Here's what we can all learn from it. 6 Mar 2024  3 min read

## Start using AI customer service in your business today

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My AskAI
