The My AskAI Blog

The latest blog posts, articles and cases studies from My AskAI — the easiest way to create your own AI customer support agent for your B2B SaaS business.

BubbleCon Triumph: Best B2B App Awarded to MyAskAI

BubbleCon Triumph: Best B2B App Awarded to MyAskAI

Discover how MyAskAI clinched the 'Best B2B App' award at BubbleCon, standing out among thousands of competitors on the world's largest no-code platform, Bubble.

Eliminate Customer Support Issues at the Source

Eliminate Customer Support Issues at the Source

Discover how to address the root causes of customer support queries by applying the Kaizen philosophy to eliminate waste and improve efficiency in your business processes.

AI Support Agent: Revolutionizing Customer Service

AI Support Agent: Revolutionizing Customer Service

Discover how an AI support agent seamlessly integrates with Zendesk to provide accurate pricing and upsell opportunities, enhancing customer interactions and efficiency.

Enhancing AI Customer Support with Effective Messaging

Enhancing AI Customer Support with Effective Messaging

Discover how to improve AI customer support perception with strategic messaging. Learn techniques to highlight AI's benefits and integrate it seamlessly with human support.

Evaluating AI Support: Key Metrics for Success

Evaluating AI Support: Key Metrics for Success

Discover essential metrics to evaluate AI support solutions, ensuring answer accuracy, tone, and relevance. Enhance your customer service with these expert tips.

Discover AI Tools for Customer Success Management

Discover AI Tools for Customer Success Management

Explore how Senior Customer Success Manager Megan Taylor leverages AI tools in her daily role. Learn about the AI tools she uses and how she stays updated with AI advancements.

Why AI Support is Essential for Business Growth

Why AI Support is Essential for Business Growth

Discover why delaying AI support implementation could hinder your business growth. Learn how to leverage AI agents to enhance customer experience and improve performance.

AI Tools Revolutionizing Customer Support at Freecash

AI Tools Revolutionizing Customer Support at Freecash

Discover how Howard Blick, Customer Service Team Lead at Freecash, leverages AI tools to enhance customer support and stay updated with AI advancements. Explore the tools and strategies used in his day-to-day role.

Rebranding AI Support: From Cost-Saver to Concierge

Rebranding AI Support: From Cost-Saver to Concierge

Discover how AI support agents can transform from mere cost-savers to premium AI concierges, enhancing customer experience and satisfaction.

Maximize AI Efficiency in Customer Support

Maximize AI Efficiency in Customer Support

Discover when AI is the right tool for customer support. Learn how to optimize AI usage for complex queries while saving costs on simple tasks. Perfect for SaaS businesses seeking efficient solutions.

Why AI Support is Essential for Customer Success

Why AI Support is Essential for Customer Success

Discover why businesses should embrace AI support despite customer resistance. Learn how to introduce AI chatbots effectively and build trust over time.

Optimize AI Support with Effective Sample Questions

Optimize AI Support with Effective Sample Questions

Discover essential sample questions to enhance your AI customer support testing. Learn how to effectively evaluate AI solutions with real-world examples from support tickets.