# Handover record
Conversation ID:
Reason and destination:
Customer's current request:
Verified identity state, without secrets:
Relevant facts and source versions:
Confirmed actions and operation IDs:
Unknown or partial outcomes:
Missing information:
Assignment result and downstream case ID:
AI control state after assignment:
Human availability and customer wording:

Do not mark a handover complete until the receiving team can see the case.
Do not paste raw credentials, complete tool payloads or unnecessary personal data.
